Home Device Management

Invigo HDM solution offers a tool to remotely manage customer premise equipment (CPE), such as ONT devices, Mesh WiFi Access Points, WiFi Access Points, DSL, VoIP and IPTV modems and other residential gateways. The solution is vendor agnostic because it enables the remote management of any home device that supports the TR-069 and TR-369 protocols or other standard protocols.

Key Components of Home Device Management

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Remote Device Configuration

Allows to remotely update and change devices configuration.

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Data Collection & Analysis

Allows to collect and analyze network performance KPIs from the devices and generate a rich set of analytics reports that help in decision-making.

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Remote Device Management

Allows to remotely check the status of the devices (online/offline), reboot or factory reset the device, update the firmware image.

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Performance Monitoring and Diagnostics

Allows to monitor the device performance and health and diagnose potential problems.

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Zero Touch provisioning

Offers an easy way to automatically onboard devices and configure the corresponding services without any human intervention.

Operators and Service
Providers Benefits

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Enhance Customer
Experience and QoE
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Optimize and Simplify
Customer Care Process
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Manage The Full Lifecycle Of CPE: From Activation To Operation, Service Update, And Deactivation
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Reduce Device Management
Time And Costs
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Simplify Device Monitoring
And Management
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Remote Device Access
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Easy way To
Onboard Devices
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Improve Network
Performance And Security
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Improve The QoS
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Real Time Data
Collection And Monitoring
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Enhance customers WiFi experience
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Proactive diagnoses and resolution of customers’ problems